Shipping & Delivery
Lush Homemade
Delivery Timeframe: At Lush Homemade, we are committed to ensuring that you receive your orders promptly. Our standard delivery time is 2-6 business days from the date of purchase. Please note that this timeframe may vary based on your location and other factors beyond our control. We strive to process and dispatch orders quickly to ensure your satisfaction.
Shipping Partners: We work with reputable shipping partners to deliver your orders efficiently and securely. Our logistics team is dedicated to monitoring the shipping process to minimize delays and provide you with a seamless experience.
Shipping Costs: Shipping costs will be calculated at the checkout based on the delivery address and the weight of the items in your order. We aim to offer transparent and reasonable shipping rates to ensure fairness for all our customers.
Order Tracking: You will receive a confirmation email with tracking information once your order has been dispatched. This allows you to monitor the status of your delivery and estimate the expected arrival date.
Return Policy: If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return policy. Please contact our customer service team within 7 days of receiving your order to initiate the return process. Our team will guide you through the necessary steps and address any concerns you may have.
Return Conditions:
- Items must be in their original condition, with tags and packaging intact.
- The return must be initiated within 7 days of receiving the order.
- Return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part.
Refund Process: Once we receive your returned items and verify their condition, we will process a refund to the original payment method. Please allow a reasonable processing time for the refund to reflect in your account.
Contact Information: For any shipping or return-related inquiries, please contact us at:
website return – https://lushhomemade.com/return-refund-policy/
Email: lushskincare22@gmail.com
Thank you for choosing Lush Homemade. We appreciate your trust and are dedicated to providing you with a positive shopping experience.